Why can't I upload a photo on a story? (Answered)
I stayed up late drawing a cover for my story, but I can't seem to upload the photo.
I believe the error message is, "There is something wrong with this photo, it cannot be uploaded" or something along the lines.
I believe the photo may be too large (it is 1533 X 2048 pixels)
I am using an iPad.
It'd be lovely if someone could help, feel free to ask for more details if needed! ^_^
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Answers (2)
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The photo might be:
- too big, try to resize it if is possible. Or choose smaller resolution when you take photos with the iPad.
- corrupted, just try another one
Only .jpg and .png ptoto formats are allowed
- too big, try to resize it if is possible. Or choose smaller resolution when you take photos with the iPad.
- corrupted, just try another one
Only .jpg and .png ptoto formats are allowed
Dei_Dei
It turns out the photo was too big, thanks for your help!
reply
on March 28, 2016
Dei_Dei
I'll try resizing it, thanks!
reply
on March 28, 2016
on March 28, 2016
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That happens to me A LOT and I find it anyynoying.When that happens I keep trying to upload the photo and it keeps giving me the same response and after some time I decide to use a diffrent photo.I don't think it'll allow that photo.Maybe find a diffrent but similar photo or screen shot the one you want to use.I think I remember doing that once and it worked.Hopeffuly it works.
on March 28, 2016
I've tried two different photos, both don't work, I'll try the screenshot one :) (I'll report back later)
on March 28, 2016
on March 28, 2016