Management Principles Oct 2013

Multiple choice questions from CIS management principles pass paper Oct 2013

published on February 02, 20153 responses 1 5.0★ / 5

2.1. Managers coordinating the human and material resources in a firm are performing the function of:

A. planning.
B. organising.
C. leading.
D. controlling.

2.2 The Skills Development Act has many objectives, except for the following

A. learnership implementation.
B. employee training and development.
C. employer tardiness regarding skills development.
D. new venture creation education.

2.3 Which of the following is a disadvantage of a functional organisation?

A. It is difficult to mobilise special skills.
B. It is difficult to transfer skills to where they are most needed.
C. Supervision is difficult.
D. It is difficult to determine accountability.

2.4 When a firm states that it wishes to increase its market share by 5% over the next five years, this is an example of a/an __
goal and focuses on the organisation’s __

A. strategic: social responsibility.
B. strategic: competitive position.
C. tactical: innovative.
D. operational: profitability.

2.5 Which of the foll statements is true? Control spans which are too wide:

A. result in greater salary expenses for the organisation.
B. are common to all tall organisation structures.
C. involve more than the desired number of levels of management.
D. result in managers being over-extended.

2.6 Which of the following is NOT an advantage of delegation?

A. It increases job security.
B. It provides training for subordinates.
C. It leads to quicker decision-making.
D. It frees managers to perform other tasks.

2.7 The ___ of an organisation should include the following three critical aspects – products, target markets and technology that will be used.

A. vision.
B. mission.
C. goals
D. culture.

2.8 An individual who is brought in from outside the organisation to take a leadership role in initiating and managing the process of change is best called:

A. a consultant.
B. an external force for change.
C. an internal force for change.
D. a change agent.

2.9 Differentiation and specialisation of sub-units frequently lead to:

A. conflict.
B. insufficient competition.
C. unanimity of goals.
D. cooperation.

2.10 When the lowest of Maslow’s needs is met, employees will then be motivated by the desire for:

A. self-actualisation.
B. security.
C. self-esteem.
D. belongingness.

2.11 Prohibited grounds for discrimination in employment include all of the following EXCEPT:

A. Race
B. Religion or creed
C. Education
D. Disability

2.12 ___ control allows management to make adjustments BEFORE an operation is completed.

A. Screening.
B. Post-action.
C. Financial.
D. Steering.

2.13 Which of the following is true about unfair dismissal?

A. Employees can seek recourse for such actions, including reinstatement and damages.
B. It is a lawful termination of employment by an employee.
C. It is acceptable in the South African workplace.
D. It is when employees are caught stealing.

2.14 The Basic Conditions of Employment Act / Labour Relations Act provide for the foll regarding pregnant women vis-a-vis working conditions:

A. Employees are entitled to three months’ maternity leave.
B. Employees should inform their employer three weeks before confinement.
C. Payment by the employer during maternity leave is not mandatory.
D. Employee may return to work only after six weeks.

2.15 According to Herzberg’s two-factor theory of motivation, satisfiers are related to job ___ and dissatisfiers are related to job ___

A. performance: tasks.
B. content: context.
C. level: complexity.
D. context: content.

2.16 Which of the following is NOT an example of a standing plan?

A. Policy.
B. Procedure.
C. Programme.
D. Rule.

2.17 Which of the following is NOT a characteristic of an effective control system?

A. It is able to accommodate change.
B. It is integrated into the planning process.
C. It supplies data regularly.
D. It is complex to accommodate all the requirements of management.

2.18 A three-step sequential model of change, proposed by Lewin is called:

A. unfreezing, refreezing, changing.
B. refreezing, unfreezing, changing.
C. unfreezing, changing, refreezing.
D. refreezing, changing, unfreezing.

2.19 In a matrix structure, ___ are created as the need for them arises.

A. functional departments.
B. divisions.
C. informal groups.
D. project teams.

2.20 Getting staff to perform in ways that will achieve goals is called:

A. leading.
B. controlling.
C. organising.
D. planning.