Contact Center 2.0 - Setting Up a Campaign

Test your skills on Contact Center 2.0

published on September 28, 201022 responses 0 3.0★ / 5

The system automatically creates call records when saving a campaign

True
False

If you add a target list of type "do not call", the system will automatically not call listed targets.

True
False

Which of the following are valid target types.

Select the three correct answers
Contacts
Firms
Leads
Opportunities
Accounts